We offer refunds and exchanges within 30 days of purchase. To be eligible for a refund items must be returned using our returns link https://get-cheeky.loopreturns.com/#/. Accessory products (LED whitening kit, Floss & Sonic toothbrushes must be retu

We offer refunds and exchanges within 30 days of purchase. To be eligible for a refund items must be returned using our returns link <a data-fr-linked="true" href="https://get-cheeky.loopreturns.com/#/">https://get-cheeky.loopreturns.com/#/</a>. Accessory products (LED whitening kit, Floss &amp; Sonic toothbrushes must be returned unused and in their original packaging). We will not be able to honor refunds that fall beyond the 30 day policy.&#xA0; We also offer free exchanges within 30 days of purchase. If the product is not fitting correctly or the customer would like to change arch or thickness they can do so be starting an exchange using our exchange link <a data-fr-linked="true" href="https://get-cheeky.loopreturns.com/#/">https://get-cheeky.loopreturns.com/#/</a>. We do not require customers to return the old/faulty products in order to initiate an exchange. We will not be able to honor exchanges that fall beyond the 30 day policy.&#xA0; For returns or exchanges, please contact our customer support a <a href="mailto:hello@getcheeky.com">hello@getcheeky.com</a> or use our automated returns link <a id="isPasted">https://get-cheeky.loopreturns.com/#/</a> Refunds will be processed to the original payment method once the return tracking is updated to &quot;in transit&quot; status.&#xA0;

Do you offer refunds or exchanges?

Cheeky HC 

Returns & Exchanges

What’s the difference between a cheeky night guard and an over-the-counter night guard?

How thick is the cheeky night guard?

Is a cheeky night guard any different than the one my dentist would make for me?

Why do I need a new night guard every three months?

How do I unsubscribe from my account?

How can I skip my next shipment?

Is there an unsubscribing fee?

How do I clean my night guard?

If I start with one can I subscribe later?

What happens if my night guard doesn't fit properly?

Does cheeky accept FSA/HSA/insurance?

I have a permanent retainer. Will cheeky still work for me?

How do I choose between a soft or hard night guard?

What material are cheeky night guards made from?

What is your return policy?

When does Cheeky ship me my night guard, and when does my credit card get billed?

Impression kit return window policy

Is the Cheeky Night Guard BPA free?

Cheeky Night Guard

What happens If I send back a bad impression?

What is in a cheeky impression kit?

What if I need small or large impression trays

Where is my return label?

Cheeky Impression Kit

How do I use the cheeky Whitening Kit?

How do I apply the whitening Serum?

How do I twist the whitening wand?

How much serum should I use?

Does this work on coffee and wine stains?

Does cheeky whitening cause sensitive teeth?

Can I whiten my teeth even if I had some dental work done?

How long should I use my cheeky whitening kit and for how long?

Should I wait to eat or drink after a whitening session?

What should I do if I get whitening serum on my gums or lips?

Can children use our whitening kit?

Cheeky LED Whitening Kit

Is the cheeky Water Flosser high pressure?

How do I charge my water flosser?

How many floss heads does the water floss come with?

How do I clean the water tank?

Where can I get a new charing cable?

Cheeky Water Flosser

How many brush heads does my toothbrush come with?

Where can I buy a new brush head?

How does the two minute timer work?

Cheeky Sonic Toothbrush

Is getting a cheeky Sports Guard a different impression process than the cheeky night guard?

How do I know if I should get the 3mm or 6mm guard?

Is the sports mouth guard BPA free?

I am an existing night guard customer, can I use my old impressions for my sports guard?

Cheeky Sports Guard

What is the cheeky oral care review?

Is getting a cheeky oral care report a different impression process than the cheeky night guard?

How does the cheeky oral care report work?

Is my information kept private?

What happens after I receive my report?

Cheeky Oral Care Report